FAQ

ISO, Shutter Speed, Aperture, EV
The ISO can be changed, but that Shutter Speed will adapt automatically, and the Aperture is fixed. This means, that if you want to change the overall expo...
Wed, Mar 28, 2018 at 1:50 AM
Why the app tell me to put the Ray into water to unlock when it is already in the water?
Because the cable got loose or something happened, the PowerRay started itself in the water, which initiate the water pressure sensor value to the value whe...
Mon, Jan 28, 2019 at 2:57 PM
How to Register an account and Activate the PowerRay?
Before you can begin exploring with your new PowerRay, it's necessary to register with the Vision+ app and activate the vehicle. The steps below will gu...
Tue, Feb 5, 2019 at 5:07 PM
PowerRay Repair diagnose fee
Due to the complex nature of the PowerRay, it is time consuming to diagnose what's wrong with the PowerRay. Thus we will charge $59 for 1 hour of diagno...
Thu, Jul 5, 2018 at 6:15 PM
PowerRay Camera connectivity issue
If you are using T-Mobile as your carrier for your mobile phone, you may have encountered camera live stream connectivity issue. If you do not see a live st...
Wed, Feb 13, 2019 at 4:08 PM
PowerRay updates 7-22-2020
Firmware versions as of 7/22/2020
Wed, Jul 22, 2020 at 1:19 PM